Shipping
We ship across Canada and to the United States. Orders are processed within 1–3 business days.
- Canada: Standard $12.00 CAD · Express $20.00 CAD · Free standard shipping on orders of $75 CAD or more
- United States: Standard and express rates are shown at checkout before you pay.
Delivery times vary by destination and carrier and are counted from the date your order ships.
30-day returns
Not completely satisfied? You can request a return within 30 days of receiving your order. Items must be unused, unwashed and in their original packaging. For health and safety reasons, used items cannot be returned.
To start a return, email mednorthlink@gmail.com with your order number. Return shipping costs are the customer's responsibility, and original shipping charges are non-refundable. Refunds are issued to the original payment method after we receive and inspect the return.
See also our Shipping policy and Refund policy.